The Human-Agentic Workflow: Who Owns the Future of Work?

The workforce has changed. The org chart hasn’t.

Employees, contractors, contingent talent, and AI agents are now contributing to the same business outcomes, often within the same workflows. Yet most organizations still lack clear ownership of the structure, governance, reporting lines, and handoffs between human and machine.

As employees absorb unprecedented levels of change, the question is no longer simply how to deploy AI. It is who should own the design and orchestration of work, and how HR, IT, operations, and security must partner to deliver measurable business outcomes.

One urgent problem. Two complementary perspectives. One conversation the C-suite can’t afford to miss. Kelley Steven-Waiss and Dave Wright have a candid conversation about the leadership model behind the human-agentic enterprise, moderated by L. David Kingsley, Chief People Officer at Illumio.

Watch the webinar replay on YouTube

What you’ll learn

• How to design and orchestrate work across employees, contractors, contingent talent, and AI agents

• Where the Chief Work Officer and Chief Workflow Officer perspectives overlap, and where they differ

• Who should own human-machine handoffs, governance, accountability, and business outcomes

• Why change readiness matters as much as change management

• How HR, IT, operations, and security can build a stronger operating partnership

• Practical first steps for leaders redesigning work today

Who should watch

CHROs, CIOs, COOs, CTOs, CISOs, workforce and digital transformation leaders, enterprise architects, AI leaders, operations executives, and future-of-work practitioners.

The future of work will not be built by adding AI agents to yesterday’s org chart. It will be built by redesigning how work flows, and making ownership unmistakably clear.