For manufacturing teams on ServiceNow
Connect every workforce moment—from plant floor to people operations.
Novaworks is the AI-native HR operating system built on ServiceNow for unifying workers, workflows, and governed AI agents—without replacing what already works.
Your tailored next step
Build your manufacturing workforce roadmap
A working conversation, not a pitch. Bring one workforce process.
Built natively on ServiceNow. Human-in-the-loop by design.
Built around your priorities
The plant runs on more worker types than the HCM can see.
HR transformation
ServiceNow platform
Shared services
Visibility
Your contingent workforce is invisible.
Agency labor, seasonal surge hires, and contractors sit outside the HCM, tracked in spreadsheets nobody trusts by the time they matter.
Compliance
Certifications expire quietly.
A lapsed safety or equipment certification is a compliance exposure and a stopped line, and you usually find out after the fact.
Activation
Onboarding is a relay race.
HR, IT, EHS, and the plant supervisor each hold a piece, and a deskless hire waits days for access they needed on day one.
One platform. Every worker.
Extend the ServiceNow investment across the total workforce.
Novaworks brings people, workflows, and governed AI agents together on ServiceNow—designed to extend the enterprise foundation already in place.
Total Workforce Management
Worker Activation
Agentic Core HR
In practice
A contractor’s forklift certification expires in fourteen days.
The workflow starts before the expiry becomes a compliance event or a stopped shift.
01
Expiry detected.
02
Recertification request drafted.
03
Supervisor notified.
04
Shift assignment held pending clearance.
05
Record updated on completion.
No one had to remember.
FAQ
Questions from HR and platform teams.
Do we need to replace our current HCM?
No. Novaworks orchestrates across the HR stack you already run rather than replacing what works.
We already run ServiceNow. What does implementation actually involve?
Novaworks is built natively on ServiceNow — no middleware and no new vendor to risk-assess. Book a demo and we’ll walk your team through what deployment looks like on your instance.
Does this work for deskless and shift-based workers?
Yes. Nova Super Agent is conversational and meets workers where they are, without assuming a desk or a corporate laptop.
How does it handle agency and contract labor?
Employees, contractors, interns, and AI agents are managed as one total workforce on a single platform, not as separate populations in separate systems.
