For healthcare teams on ServiceNow
Connect every workforce moment—from credential to coverage.
Novaworks is the AI-native HR operating system built on ServiceNow for managing clinical, non-clinical, and agency staff as one workforce—without replacing what already works.
Your tailored next step
Build your healthcare workforce roadmap
A working conversation, not a pitch. Bring one workforce process.
Built natively on ServiceNow. Human-in-the-loop by design.
Built around your priorities
Coverage depends on credentials no system is watching.
HR transformation
ServiceNow platform
Shared services
Compliance
Credentials expire on their own schedule.
Licensure and certification currency is continuous work, and a lapse is a coverage problem and a compliance problem at the same time.
Volume
Agency and travel staff arrive fast and at scale.
Onboarding them to the same standard as permanent staff, repeatedly, is where the process breaks.
Turnover
Churn compounds every gap.
High turnover means onboarding and offboarding are not events but a permanent operating load.
One platform. Every worker.
Extend the ServiceNow investment across the total workforce.
Novaworks brings people, workflows, and governed AI agents together on ServiceNow—designed to extend the enterprise foundation already in place.
Total Workforce Management
Worker Activation
Agentic Core HR
In practice
An agency nurse’s state license renews in thirty days.
The scheduling impact surfaces before it becomes a coverage gap.
01
Expiry detected.
02
Renewal evidence requested.
03
Compliance notified.
04
Scheduling impact flagged.
05
Record updated on verification.
Coverage never became the surprise.
FAQ
Questions from HR and platform teams.
Do we need to replace our current HCM?
No. Novaworks orchestrates across the HR stack you already run rather than replacing what works.
We already run ServiceNow. What does implementation actually involve?
Novaworks is built natively on ServiceNow — no middleware and no new vendor to risk-assess. Book a demo and we’ll walk your team through what deployment looks like on your instance.
Does this replace our credentialing system?
No. Novaworks orchestrates across the systems you already run, coordinating the work rather than becoming another system of record.
How are clinical and non-clinical populations handled?
Employees, contractors, agency staff, and AI agents are managed as one total workforce, with the governance each population requires.
