![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 188 1" xmlns="http://www.w3.org/2000/svg"><defs ><linearGradient id="sufxydzmc-4093312120-linear-gradient" x1="0" x2="1" y1="0.4975124378109453" y2="0.5024875621890547"><stop offset="0" stop-color="rgba(255, 255, 255, 0)"/><stop offset="0.5158889358108109" stop-color="rgb(255, 255, 255)"/><stop offset="1" stop-color="rgba(255, 255, 255, 0)"/></linearGradient></defs><g opacity="0.12"><path d="M 0 0 L 188 0 L 188 1 L 0 1 Z" fill="url(%23sufxydzmc-4093312120-linear-gradient)" height="1px" id="sufxydzmc" width="188px"/></g></svg>)
Novaworks’ Knowledge 2026 Top of Mind
The Top 12 Things
You Need to Know
If you got to this page, congrats. You came, your saw, you cannot remember which ServiceNow partner does what?
Not a worry. We have you covered!
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 188 1" xmlns="http://www.w3.org/2000/svg"><defs ><linearGradient id="sLqnUFAgA-1744103516-linear-gradient" x1="0" x2="1" y1="0.4975124378109453" y2="0.5024875621890547"><stop offset="0" stop-color="rgba(0, 0, 0, 0)"/><stop offset="0.5158889358108109" stop-color="rgb(0, 0, 0)"/><stop offset="1" stop-color="rgba(0, 0, 0, 0)"/></linearGradient></defs><g opacity="0.12"><path d="M 0 0 L 188 0 L 188 1 L 0 1 Z" fill="url(%23sLqnUFAgA-1744103516-linear-gradient)" height="1px" id="sLqnUFAgA" width="188px"/></g></svg>)
HR JUST GOT A PROMOTION
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 188 1" xmlns="http://www.w3.org/2000/svg"><defs ><linearGradient id="KTw2Uwgoa-2043731802-linear-gradient" x1="0" x2="1" y1="0.4975124378109453" y2="0.5024875621890547"><stop offset="0" stop-color="rgba(0, 0, 0, 0)"/><stop offset="0.5158889358108109" stop-color="rgb(0, 0, 0)"/><stop offset="1" stop-color="rgba(0, 0, 0, 0)"/></linearGradient></defs><g opacity="0.12"><path d="M 0 0 L 188 0 L 188 1 L 0 1 Z" fill="url(%23KTw2Uwgoa-2043731802-linear-gradient)" height="1px" id="KTw2Uwgoa" width="188px"/></g></svg>)
#109
AI Innovation Zone
K26
01
AI Native Core HR for Total Workforce Management built natively on ServiceNow's enterprise platform.
02
Already a ServiceNow customer?
Good news. You get to keep all your services, security, and compliance. Same ecosystem, extended power.
03
Implement Novaworks on top of the ServiceNow Employee Experience engagement layer seamlessly, no rip-and-replace.
04
Novaworks is your AI-Native Core HR Operating System of Record. HR infrastructure, reimagined.
05
Nova Functional Agents: AI specialists per HR domain one per Center of Excellence, built for depth.
06
Nova Special Agents: A personal HR concierge
for every single employee not just the executives.
07
Nova Policy Advisor: An always-on HR & Legal Policy Engine that keeps your workforce compliant and informed.
08
Built for abundance. AI makes knowledge
elastic every employee gets expert-level answers, instantly.
09
Outcome delivery teams: Human + AI working together, accountable for real results not
just reports.
10
Organized around business outcomes. Workforce staffed. Everyone paid. HR just got promoted.
11
Technology is the fabric, not a support layer. Novaworks is infrastructure for how work actually happens.
12
One size does not fit all. Welcome one-to-one not one-to-many. The workforce has changed, so HR needs to as well.
Product Architecture
Take a peek at how ServiceNow and Novaworks work together.
